WestCX | Case Studies

Building the Future of Patient Engagement Through a Trusted Collaboration with WestCX

Written by WestCX | 12/12/25 8:35 PM

Automated, intelligent communication improves patient engagement, reduces manual workloads, and supports enterprise-wide operational efficiency.

 
Evolving Patient Engagement Through Two Decades of Digital Innovation

 

For nearly two decades, one of the nation’s most respected academic health systems has collaborated with WestCX to enhance communication between patients and providers across hospitals, outpatient centers, and community practices throughout the Boston region.

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