WestCX | Case Studies

How a Leading Children’s Hospital Transformed Patient Outreach with WestCX

Written by WestCX | 12/12/25 8:35 PM
WestCX delivers automated, personalized communication that simplifies access, lightens staff workload, and fosters a more connected experience for families.
 
Background

When one of the nation’s leading children’s hospitals set out to improve how it connected with patients and families, its top priority was delivering peace of mind for parents navigating complex health journeys. To make that possible, the hospital also needed to ease the burden on staff and create seamless access to care.

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