How a Leading Children’s Hospital Transformed Patient Outreach with WestCX

Case Studies

WestCX delivers automated, personalized communication that simplifies access, lightens staff workload, and fosters a more connected experience for families.

Background

When one of the nation’s leading children’s hospitals set out to improve how it connected with patients and families, its top priority was delivering peace of mind for parents navigating complex health journeys. To make that possible, the hospital also needed to ease the burden on staff and create seamless access to care.

How a Leading Academic Physician Practice Enhances Timely Patient Access Through Automation

WestCX streamlines referral scheduling and enhances patient communication.

Case Studies

Extending a Lifeline: Making 988 Possible

When experiencing a mental health crisis, two minutes is too long to wait to talk to a counselor.

Case Studies

Olmsted Medical Center Elevates Preventive Care with WestCX

Olmsted Medical Center (OMC) has been southeastern Minnesota’s hometown healthcare provider since 1949. With more than 1,400 healthcare professionals...

Case Studies