Olmsted Medical Center Elevates Preventive Care with WestCX

Case Studies

Olmsted Medical Center (OMC) has been southeastern Minnesota’s hometown healthcare provider since 1949. With more than 1,400 healthcare professionals across 23 locations, the nonprofit health system is built on a commitment to convenient, quality, personal care for every patient.

How One of the Nation’s Largest Nonprofit Health Systems Modern

Automated outreach improves patient communication, boosts operational efficiency, and enhances staff experiences.

Case Studies

Modernizing Patient Engagement Across One of New York’s Largest Health Systems

Leveraging automation to unify patient communication across hospitals and clinics to deliver more consistent, connected digital experiences. Building...

Case Studies

How a Leading Academic Physician Practice Enhances Timely Patient Access Through Automation

WestCX streamlines referral scheduling and enhances patient communication.

Case Studies

Leading One of the Nation’s Largest Banks to Drive Data-Backed CX Transformation with Insights360

WestCX : 12/12/25, 3:35 PM

WestCX’ analytics and optimization platform, Insights360, delivers enterprise-level intelligence that improves IVR performance, boosts containment,...

Case Studies

How a Leading Children’s Hospital Transformed Patient Outreach with WestCX

WestCX : 12/12/25, 3:35 PM

WestCX delivers automated, personalized communication that simplifies access, lightens staff workload, and fosters a more connected experience for...

Case Studies

Powering One of the Nation’s Largest Pharmacy Chains to Improve Medication Adherence with WestCX

WestCX : 12/12/25, 3:34 PM

Delivering nearly 2× higher patient engagement and measurable gains in pharmacy efficiency through automated outreach.

Case Studies