Olmsted Medical Center Elevates Preventive Care with WestCX

WestCX : 1/5/26 6:41 PM

Case Studies

Olmsted Medical Center Elevates Preventive Care with WestCX

Olmsted Medical Center (OMC) has been southeastern Minnesota’s hometown healthcare provider since 1949. With more than 1,400 healthcare professionals across 23 locations, the nonprofit health system is built on a commitment to convenient, quality, personal care for every patient.

Extending a Lifeline: Making 988 Possible

WestCX: 3/31/26 2:46 PM

When experiencing a mental health crisis, two minutes is too long to wait to talk to a counselor.

Case Studies

Olmsted Medical Center Elevates Preventive Care with WestCX

WestCX: 1/5/26 6:41 PM

Olmsted Medical Center (OMC) has been southeastern Minnesota’s hometown healthcare provider since 1949. With more than 1,400 healthcare professionals...

Case Studies

How a Leading Bank Transformed Customer Experience with WestCX

WestCX: 12/12/25 3:35 PM

WestCX delivers AI-powered automation and analytics that streamline banking services, boost employee retention, and create more personalized...

Case Studies

Health System Delivers Better Experience With Digital Tech

WestCX : 12/12/25 3:34 PM

WestCX’s unified digital solution automates, streamlines and improves communications, saving $23.5M in annual revenue. Problem A Midwestern health...

Case Studies

Leading One of the Nation’s Largest Banks to Drive Data-Backed CX Transformation with Insights360

WestCX : 12/12/25 3:35 PM

WestCX’ analytics and optimization platform, Insights360, delivers enterprise-level intelligence that improves IVR performance, boosts containment,...

Case Studies

How a Leading Children’s Hospital Transformed Patient Outreach with WestCX

WestCX : 12/12/25 3:35 PM

WestCX delivers automated, personalized communication that simplifies access, lightens staff workload, and fosters a more connected experience for...

Case Studies