Olmsted Medical Center Elevates Preventive Care with WestCX

Olmsted Medical Center Elevates Preventive Care with WestCX

Olmsted Medical Center (OMC) has been southeastern Minnesota’s hometown healthcare provider since 1949. With more than 1,400 healthcare professionals across 23 locations, the nonprofit health system is built on a commitment to convenient, quality, personal care for every patient.

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How a Leading Academic Physician Practice Enhances Timely Patient Access Through Automation

How a Leading Academic Physician Practice Enhances Timely Patient Access Through Automation

WestCX streamlines referral scheduling and enhances patient communication.

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Extending a Lifeline: Making 988 Possible

Extending a Lifeline: Making 988 Possible

When experiencing a mental health crisis, two minutes is too long to wait to talk to a counselor.

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Olmsted Medical Center Elevates Preventive Care with WestCX

Olmsted Medical Center Elevates Preventive Care with WestCX

Olmsted Medical Center (OMC) has been southeastern Minnesota’s hometown healthcare provider since 1949. With more than 1,400 healthcare professionals...

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Leading One of the Nation’s Largest Banks to Drive Data-Backed CX Transformation with Insights360

Leading One of the Nation’s Largest Banks to Drive Data-Backed CX Transformation with Insights360

WestCX’ analytics and optimization platform, Insights360, delivers enterprise-level intelligence that improves IVR performance, boosts containment,...

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How a Leading Children’s Hospital Transformed Patient Outreach with WestCX

How a Leading Children’s Hospital Transformed Patient Outreach with WestCX

WestCX delivers automated, personalized communication that simplifies access, lightens staff workload, and fosters a more connected experience for...

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Powering One of the Nation’s Largest Pharmacy Chains to Improve Medication Adherence with WestCX

Powering One of the Nation’s Largest Pharmacy Chains to Improve Medication Adherence with WestCX

Delivering nearly 2× higher patient engagement and measurable gains in pharmacy efficiency through automated outreach.

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