About Televox
Televox Keeps Patients Moving Forward in Care
Televox, part of WestCX, brings over 30 years of experience as an intelligent patient engagement platform powered by WestCX Orchestrate—the system of action for patient journeys. It listens for patient intent across the care journey and automatically guides next best actions through seamless, EHR-integrated interactions.
.png)
By orchestrating timely, personalized engagement across voice and digital channels, Televox helps healthcare organizations reduce friction, ease operational burden, and keep patients moving forward in care.
Explore WestCX Orchestrate and our solutions for healthcare providers, payers, and pharma.
Our Purpose
Technology Should Amplify Humanity, Not Replace It
We design every solution to strengthen connection, build trust, and improve outcomes—ensuring that every interaction feels more human, even as it becomes more intelligent.
Our Values
Innovate With Purpose
AI must drive measurable, real-world impact.
Champion Our Customers
Every decision starts with the people we serve.
Earn Trust Always
Privacy, security, and reliability are non-negotiable.
Rise to Every Challenge
We learn fast, adapt faster, and deliver excellence.
Unite and Amplify
We listen, include, and empower.
Built on Decades of Innovation
Televox has spent more than 30 years helping healthcare organizations reach patients at the moments that matter. Today, Televox is part of WestCX—one team and one platform, with the same capabilities across every WestCX brand, all powered by WestCX Orchestrate™.
Mosaicx brings deep expertise in conversational AI, automation, and intelligent engagement across enterprise industries.
Today, those capabilities come together in WestCX Orchestrate™, a unified platform that coordinates every interaction across the consumer journey.
Televox contributes decades of leadership in healthcare communication, patient engagement, and adherence-driven outreach.
Careers
Great Work Starts With Great People
WestCX moves fast and aims high. If you thrive on solving hard problems, adapting quickly, and delivering excellence, you'll fit right in. Find where your next challenge takes you.
Ready to Give Your Staff More Time and Your Patients a Better Experience?
Discover how Televox, powered by WestCX Orchestrate, can reduce manual workload, improve patient engagement, and deliver measurable outcomes for your organization.
