Olmsted Medical Center Elevates Preventive Care with WestCX
Olmsted Medical Center (OMC) has been southeastern Minnesota’s hometown healthcare provider since 1949. With more than 1,400 healthcare professionals...
How a Leading Bank Transformed Customer Experience with WestCX
WestCX delivers AI-powered automation and analytics that streamline banking services, boost employee retention, and create more personalized...
Leading One of the Nation’s Largest Banks to Drive Data-Backed CX Transformation with Insights360
WestCX’ analytics and optimization platform, Insights360, delivers enterprise-level intelligence that improves IVR performance, boosts containment,...
Cambridge Health Alliance Success Story
Like many healthcare providers in North America, Cambridge Health Alliance (CHA) in Massachusetts understands the importance of investing in...
How a Leading Children’s Hospital Transformed Patient Outreach with WestCX
WestCX delivers automated, personalized communication that simplifies access, lightens staff workload, and fosters a more connected experience for...
Global FinTech Leader Achieves Millions in Cost Avoidance and Fraud Prevention with WestCX
WestCX delivers AI-powered automation that streamlines payment support, enhances fraud detection, and drives measurable ROI. Meeting the Need for...
Unifying Patient Communication Across a 24-State Health Network
Delivering streamlined communication, reduced operational complexity, and consistent patient experiences nationwide. Connecting Communication Across...
Building the Future of Patient Engagement Through a Trusted Collaboration with WestCX
Automated, intelligent communication improves patient engagement, reduces manual workloads, and supports enterprise-wide operational efficiency....
Powering One of the Nation’s Largest Pharmacy Chains to Improve Medication Adherence with WestCX
Delivering nearly 2× higher patient engagement and measurable gains in pharmacy efficiency through automated outreach.
Health System Delivers Better Experience With Digital Tech
WestCX’s unified digital solution automates, streamlines and improves communications, saving $23.5M in annual revenue. Problem A Midwestern health...